Pandora Cube AI

Privacy Policy

How Pandora Cube handles data from website visitors, access requests, and application users.

Updated: May 19, 2026 pcube.ai app.pcube.ai
01

Scope

This Policy explains how Pandora Cube processes data when you visit pcube.ai, use app.pcube.ai, submit a request, receive access, make a payment, contact support, or use Pandora Cube AI features.

The Policy applies to website visitors, applicants, application users, company representatives, and other people who submit data through our public channels.

02

Who is responsible for data

The operator of the Pandora Cube AI service is responsible for data processing. For access, deletion, correction, or other data requests, submit a request through the website or use the available channel in the application. Security questions may be sent to security@pcube.ai.

03

Data we may receive

  • name, position, company, and team role;
  • email, Telegram, phone, or another contact channel you provide;
  • request content: task, context, desired result, budget or plan interest, comments, and expectations;
  • account, access status, selected format, payment, or subscription data;
  • materials you upload or enter to receive a result;
  • service data from the website and application: pages, events, language, device, browser, approximate request time, IP address, security data, and error logs;
  • correspondence, support requests, questionnaire answers, and other messages you send to us.
04

Why we use data

We use data to receive and process requests, contact you, provide access, run the selected scenario, show the result, process payment, keep records, answer requests, maintain safety, prevent misuse, improve the website, application, and service quality.

We may also use data for business communication requested by you, preparing an offer, supporting access, and performing duties required by law or contract.

05

Legal bases

Depending on the situation, processing may be based on your request or consent, the need to prepare or perform a contract, legitimate interest in maintaining service safety and quality, compliance with legal duties, or protection of rights and lawful interests of the parties.

06

Materials inside the platform

If you submit text, files, task descriptions, business context, or other materials, they are used to run the selected scenario, provide the result, support the service, protect safety, and improve quality.

Do not submit data you do not have the right to use. Do not submit unnecessary personal, confidential, financial, medical, children's, or other sensitive information unless it is needed for the result.

07

Who data may be shared with

We do not sell personal data. Data may be shared with providers and partners that help us operate the website, application, hosting, data storage, analytics, communication, payments, safety, support, and business communication. They receive only the data needed for their function.

Data may also be shared when required by law, court, public authority, rights protection, investigation of violations, or contract performance.

08

Cookies and similar technologies

The website and application may use cookies, local storage, service logs, and analytics to remember language, support sessions, understand page quality, improve the product, and protect the service from misuse.

You can limit cookies in browser settings. Some features may become less convenient after that.

09

Retention

We keep data for as long as necessary for the processing purpose: request communication, access, account operation, scenario execution, payment, support, safety, accounting and legal records, dispute resolution, and rights protection.

When data is no longer needed, we delete it, anonymize it, or restrict processing within a reasonable time unless law or contract requires longer retention.

10

Security

We use reasonable organizational safeguards to reduce the risk of loss, unauthorized access, alteration, disclosure, or misuse of data. Data access is limited to those who need it for service operation, support, safety, or required duties.

No online service can guarantee absolute security. Users should use secure access and avoid submitting unnecessary sensitive data.

11

User rights

Depending on applicable law, you may request access to your data, correction, deletion, restriction of processing, data portability, withdrawal of consent, or object to processing.

We may ask you to verify your identity or authority so data is not disclosed to the wrong person. We respond to requests within a reasonable time, considering law, safety, and the nature of the request.

12

Children

Pandora Cube is not intended for children and is not directed at collecting children's data. If you believe a child submitted personal data to us without proper consent, submit a request through the website or use the available channel in the application so we can review deletion of that data.

13

International processing

The website, application, providers, and infrastructure may be located in different countries. This means data may be processed outside your country of residence when needed for service operation, communication, payment, safety, support, or contract performance.

14

Policy updates

We may update this Policy as the website, application, payments, scenarios, legal requirements, and business processes develop. The new version is published on this page with the updated date.

If a change materially affects your rights or service use, notice is posted on the website, shown in the application, or sent through an available contact channel.